This resource is no longer available

IT asset management -- the process of outlining an organization's IT assets, where they're stored and their dependencies -- plays an important, if understated, role in both crisis response and day-to-day troubleshooting. Asset management data, however, is only useful when admins properly update and maintain it. For example, it takes considerable effort to remediate asset data when an organization decommissions or repurposes a piece of hardware without completing the required processes and paperwork. IT operations still sees the hardware's hostnames and IP addresses, and the decommissioning process is impeded -- because there's no hardware anymore. Without careful IT asset management, stranded data fragments hang around until they cause an issue.

Automate the management of IT assets, also called configuration items, to address these challenges and ensure data accuracy.

Take this brief survey and learn reduce costs and margin of error through automation -- if IT admins apply it properly and consistently, starting with service onboarding through retirement.