Best practices for adopting an ESM strategy
For decades, ITSM software has helped IT teams manage high volumes of service requests. But as ITSM evolved, its scope became far-reaching, taking on ITIL, asset and change management, and most recently project management.
This evolution to ESM empowers employees to begin new processes and projects independently, without the need for coding, scripting and more technical resources.
Download this e-book to discover best practices for adopting an ESM strategy in your organization.