How a health insurance provider streamlined credentialing system
A health insurance provider needed to streamline its credentialing system.
How did the company address this challenge? The provider turned to Virtusa for help.
Examine this case study to understand how Virtusa used the Pega Case Management System and Pega RPA to streamline the health insurance provider’s credentialing system.
Read on to discover 8 notable results of the partnership:
- Savings of $3 million per year in operational costs
- 38% reduction in the average handle time (AHT)
- Real-time knowledge management
- And 5 more