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A health services organization was conducting customer surveys through a manual process which required 300,000 hours per year of data collection, validation, and analysis. This was obviously time-consuming cost the company approximately $12 million per year.

By leveraging Spectra for data management on AWS, the company saw a 90% reduction in manual efforts, $7 million in savings, and improved UX thanks to real-time data validation and substantially minimized client interaction.

Explore the details here.

Vendor:

Fosfor

Posted:

Oct 4, 2022

Published:

Oct 4, 2022

Format:

HTML

Type:

Case Study