Pings Coordinated Care Solution Saves Houston Methodist $680,000 in First Year
Houston Methodist Coordinated Care (HMCC), located in Houston, Texas, is an Accountable Care Organization (ACO) led by physicians affiliated with Houston Methodist and the community. HMCC joined Track 3 of the Medicare Shared Savings Program (MSSP) in January of 2017. At the time, HMCC had little insight into patients’ post-acute care (PAC) activity. They relied on quarterly CMS data and phone calls to skilled nursing facilities (SNFs) to locate patients. Given that the data was lagged and the fact that it often took multiple tries to get ahold of SNFs, HMCC typically only found out about patient events 10 to 15 days after they occurred. HMCC began using Pings in July of 2017 as their solution to help them monitor patient events in real time to improve their care coordination efforts and succeed under MSSP. Since implementing Pings, HMCC has reduced length of stay for its managed patients from 25 days to 21 days, resulting in $681,000 in savings. Plus, they earned $1,258,180 in shared savings under MSSP in just one year.