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These days, retail experiences go far beyond just placing an order and awaiting its arrival. Customers now have higher expectations for shipping, delivery, and unboxing—all of which can impact overall satisfaction.

However, the continued effects of the pandemic, rising inflation, and unprecedented supply chain challenges have forced retailer to be creative to meet shopper expectations.

Access this Order Index Report to discover more about importance of positive order experiences and learn how your organization can make better, data-driven decisions for each step of the journey.

Vendor:

Pitney Bowes Business Insight

Posted:

Sep 16, 2022

Published:

Sep 16, 2022

Format:

PDF

Type:

Analyst Report