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The online returns industry has grown 3% faster than the overall rate of online shopping in the last 3 years.

And with the most prevalent return channel proving to be “buy online, return online,” it’s necessary for retailers to be up to date with modern trends and processes in order to provide superior customer experiences.

Watch this webinar to hear from industry experts as they offer in-depth insights into the current state of e-commerce and returns, challenges that retailers are facing such as meeting customer preferences, rising volumes, and higher costs, and learn what organizations can do to combat this.

Pitney Bowes Business Insight
Sep 20, 2022

This resource is no longer available.