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Why is there such a strong drive for the adoption of conversational AI? It is driven by a dual mandate: while it’s true that brands want to cater to their customer’s needs, they also need to stay innovative so they can have a large share within a competitive marketplace.
Conversational AI holds the answers to both goals: it empowers brands to provide an intelligent, personalized, and superior user experience in an innovative way.
In this white paper, explore the most up-to-date research regarding Conversational AI architecture development, with special attention given to the advantages that Conversational AI has over its traditional counterparts.