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Crawford & Company is the world's largest publicly traded independent provider of insurance and risk management services.
But slow conversion rates for adjuster sign-ups during catastrophe seasons (due to phone-only communication), as well as long deployment times and delays with building digital solutions in-house, meant that Crawford & Company needed a new, digital approach for connecting with adjusters.
Check out this case study to learn how Airkit's digital experience platform helped Crawford & Company increase conversion rate and customer satisfaction.