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With economic uncertainty at an all-time high, now is the time to put an AI-powered net retention plan in place—amplify your efforts, your customer touch, and value delivered BEFORE customers’ churn plans solidify, in order to maintain the health of your business.

Join Conversica Chief Customer Officer Ella Dillon for a conversation on recession-proofing your Customer Success team as she discusses:

• Rising customer expectations and the problem with standard one-too-many tech touches
• The customer conversations you must prioritize to avoid churn and expand accounts
• How to use AI to scale your existing CS team and blow your net retention numbers out of the water
• And more

Vendor:

Conversica

Premiered:

Aug 22, 2022

Format:

HTML

Type:

Webcast