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New technologies and customer habits, changing demographics and fluctuating global forces are continuing to alter how contact centers can meet customer expectations and equip their employees for success.

This e-book explores how contact centers can:

Improve their competitive positioning by embracing changes in workforce dynamics
Adopt new operational strategies
Leverage advanced technologies to exceed customer and employee expectations

Download your copy now to learn more.

Vendor:: Verizon
Posted:: Aug 5, 2022
Published:: Aug 5, 2022
Format:: HTML
Type:: eBook

This resource is no longer available.

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