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MVTec Software GmbH is a leading international manufacturer of machine vision software and cutting-edge technologies that support various imaging needs across multiple sectors.
To better manage the volumes of new leads coming in, globally distributed vendors, employees, and other enterprise assets, MVTec was looking for a comprehensive customer service solution that automated task management, detected opportunities, and accessed sales data quickly.
This case study details how MVTec found its solution in SugarCRM and how Sugar helped them optimized their revenue-driving processes shortly after implantation.