46-pg eBook: The state of outsourcing in 2022

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Due to the recent string of unanticipated years, it has become crucial for organizations to stay on top of shifts in the shared services market. So what are the top challenges of the moment – and what do you need to know to keep pace?

This 46-page eBook reveals the results of a survey of more than 10,000 shared services organizations regarding the state of the market in 2022.Inside, uncover key insights influencing how teams and operations are evolving. Inside, see how your peers are addressing:

  • Workforce strategies
  • Process performance
  • Automation
  • And more

Read the full report to learn more about the current state of the shared services and outsourcing industry.

Vendor:
ServiceNow
Posted:
Jul 11, 2022
Published:
Jul 11, 2022
Format:
PDF
Type:
Analyst Report
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