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Customers are looking for a more personalized experienced from their Communication Service Providers (CSPs). A real-time data pipeline can be key to achieving that goal for CSPs that are handling massive volumes of customer data.

Explore this case study to understand how a leading CSP in Italy was able to quickly improve their customer service by leveraging a data pipeline from Google cloud that:

  • Handles large volumes of data from multiple sources
  • Enables advanced real-time analytics supporting more personalized service
  • And provides insights into data patterns with BigQuery
Vendor:
Google and Intel
Posted:
Jul 7, 2022
Published:
Jul 7, 2022
Format:
HTML
Type:
Case Study

This resource is no longer available.