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76% of consumers value a personalized experience and 69% of customers want to resolve as many issues as possible on their own, according to a recent Zendesk report.
Communications Service Providers (CSPs) have an opportunity to step up and take a leadership position in the industry based on CX.
How can you enable your organization to take advantage of the situation and become a CX leader?
Read this e-book to understand how AI and machine learning can support your company with the tools needed to attract, convert, serve and retain customers more efficiently.
- Vendor:
- Google and Intel
- Posted:
- Jul 7, 2022
- Published:
- Jul 7, 2022
- Format:
- Type:
- eBook
