Virtual IT support: Reducing growing pains of hybrid work
According to a recent survey evaluating IT support, 40% of respondents report that it takes too long to get a return email, they can’t reach an agent by phone 24/7 and that they experience long phone wait times.
How can organizations enable faster and more efficient IT support that will benefit employees and reduce strain on IT teams?
Tap into this infographic to learn how you can automate employee self-help with a virtual agent to support:
- Reduced ticket volume
- Increased employee productivity
- Improved MTTR
- And more