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Recognizing the limits of this outdated approach to emergency communication, public safety software providers like ProPhoenix and others, have introduced live video streaming to 911 calls.
This article outlines how innovations in video streaming could drive new ways to empower first responders, including:
- Automatically recording and storing the video call in the cloud in case its needed for evidence
- Adding additional personnel to the call
- Allowing the responder to better empathize with the caller
- And more
Read on to learn how live video could serve as a foundation to building smarter and more effective public safety systems.