How AR helped BMW improve the quality and speed of customer service

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For BMW of North America and MINI dealers, delivering a high service quality is a very important aspect of their overall strategy, and the customer churn rate depends especially on the experiences made at service points.

Customers expect competent and fast service even for the most complex repair cases. Access this case study to learn how they are taking knowledge sharing to the next level BMW deployed TeamViewer xAssist for enhanced hands-free collaboration.

Vendor:
TeamViewer
Posted:
Jun 4, 2022
Published:
Jun 4, 2022
Format:
HTML
Type:
Case Study
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