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For BMW of North America and MINI dealers, delivering a high service quality is a very important aspect of their overall strategy, and the customer churn rate depends especially on the experiences made at service points.

Customers expect competent and fast service even for the most complex repair cases. Access this case study to learn how they are taking knowledge sharing to the next level BMW deployed TeamViewer xAssist for enhanced hands-free collaboration.

Vendor:

TeamViewer

Posted:

Jun 4, 2022

Published:

Jun 4, 2022

Format:

HTML

Type:

Case Study