Do you really need five nines?
How do you actually achieve five-nines when you need it? And how do you know when you don’t need it? This blog explains how your IT teams can develop a common understanding of software availability that focuses on the customer experience, not arbitrary availability metrics. Fiscal impact, customer happiness, network capability, and feature priorities are all worthy considerations when deciding on a reliability target. Read this short blog to nail down your service level objectives across your services so you can prioritize your team’s time appropriately.