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Many of today’s IT help desks have accrued various tools over time to deal with different problems, resulting in IT systems that are bloated and difficult to manage.
In this buyer’s guide, GoTo advocates for a single system approach, and highlights the 5 most important factors in determining a quality IT product, including:
- Core functionality
- Productivity
- Security
- And 2 more
Using these criteria, GoTo guides the reader through what makes a quality IT product and presents their own offering which is designed to meet all the identified needs of a potential customer.
Download the full guide and get a better sense of what you need from your IT management software.