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Berluti, one of the oldest shoemakers in Paris, sought to gain a global e-commerce presence that delivered the same high-quality customer experience online as what is provided in-store – namely custom-made products and white-glove service.

After partnering with OSF Digital, Berluti rolled-out several websites backed by the Salesforce Commerce Cloud platform within just 5 months.

Access this case study to discover how the implementation is helping Berluti deliver remarkable customer service with:

• New online customization options
• Direct multi-cloud communications
• A 360-degree view of their customer data
• And more

Vendor:

OSF Digital

Posted:

May 26, 2022

Published:

May 26, 2022

Format:

HTML

Type:

Case Study