Government guide: Lessons learned from the pandemic

As a consequence of the pandemic, the public sector has undergone rapid transformation that could lead to more citizen-centric services.
This Raconteur white paper contains two articles that explore the challenges and opportunities the public sector is facing and how technology can be utilised to transform citizen service.
Read on to learn how organisations are deploying platforms like Salesforce Customer 360 to meet the needs of citizens and employees across the public sector