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Communications Platform as a Service (CPaaS) is a cloud-based platform helping businesses enrich customer interactions through messaging, voice, email, and video APIs.
How can CPaaS expand the capabilities of your existing applications without having to build any backend infrastructure?
Dig into this cheat sheet to uncover 8 key features you should look for in a CPaaS provider, including:
- API range
- Integration and user experience
- Security and privacy
- And 5 more