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Even with best-in-class communication technologies in place, customers can still have a poor experience. Integrating unified communications (UC) technologies with their contact centers (CCs) may be the key to effective customer experience.

Access this white paper to learn more about the convergence of UC as a service (UCaaS) and CC as a service (CCaaS), and how it’s transforming the customer experience.

Vendor:
Five9
Posted:
May 13, 2022
Published:
May 14, 2022
Format:
HTML
Type:
White Paper

This resource is no longer available.