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Today’s organizations are facing an increased pressure to accelerate or embrace digital transformation – but how does the role of the ITSM change as IT operations become more complex and involved?
This exclusive e-book, Observability from Code to Cloud, highlights the findings from a recent ESG study which sought to:
- Understand the current state of observability and AIOps-driven automation
- Investigate IT Ops and DevOps team interaction and burden of processes
- Determine the benefits of automation for observability and intelligence
- Establish the future plans and outlook for observability solutions
Read on to access the findings from this report.