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Software users made their voices heard in the January 2022 CRM Emotional Footprint Report, where vendors were rated across key customer relationship metrics and value drivers that make up their overall customer (CX) score.
SugarCRM was named a winner in the CRM category, earning a high CX score and exceptional feedback for their ability to support customer service teams, client-friendly policies and more.
Read more about the data in this infographic.