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HFS Research recently partnered with IBM to conduct an interview-led study of 20 large enterprises to assess the future of automation.
This report unearths key findings from this study and the 5 automation must-haves, including:
- Scope: Pervasive, enterprise-wide scale—not just automation in operations
- Process: Re-engineered processes offering intelligent, self-healing workflows
- Outcomes: Alignment of objectives to the most pressing business priorities
Take our survey to download this asset now and learn how to achieve your own digital nirvana post-pandemic.