7 Customer Experience Trends to Expect in 2022

Cover Image

A one-size-fits-all approach is no longer enough to deliver consistent, positive customer experiences.

To meet growing expectations from digital-first customers, decision-makers must monitor and evaluate the ever-expanding market of systems, and modalities (devices, touchpoints) as well as their own unique customer personas to iteratively develop successful experiences.

Access this guide to take a closer look at some of the top trends shaping technology investments and CX strategies in 2022.

Vendor:
Mendix
Posted:
Apr 18, 2022
Published:
Apr 19, 2022
Format:
HTML
Type:
eBook
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