Report on ITSM & ITOps convergence

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45% of enterprises say that too many clouds and a lack of visibility are the biggest challenges when it comes to delivering high-quality IT service, according to the following EMA report.

The report dives into the interaction of ITOps and ITSM as organizations move towards a ServiceOps model of IT services delivery and support, including how AIOps will play a major role in introducing intelligent automation to ITSM.

Access the report here.

Vendor:
ServiceNow
Posted:
Apr 21, 2022
Published:
Apr 21, 2022
Format:
HTML
Type:
Analyst Report
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