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Customer expectations of retailers are growing faster than ever with the possibilities created by digital transformation. But how can retailers get the most from their IT systems to respond to the changing customer?
To enable fast delivery, online customer portals and seamless chat options, companies must deploy an agile ERP system and a modern CRM solution.
Explore this white paper to learn how Microsoft Dynamics 365 can integrate these essential technologies to provide optimal, adaptable customer service & discover 5 quick wins teams can gain with the solution.