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Industrial giants rose to dominance by making high-quality physical objects. Lower-cost competition and increasingly complex multi-stakeholder ecosystems mean this old route to success is no longer enough.
To survive, industrial firms must move faster, deliver new value to new stakeholders, and respond to the shifting expectations of both their customers and their customers’ customers.
Read this Forrester report to learn how digital technologies and the IoT are core to this transformation and discover ways in which the technology leader’s role must expand as a result.