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Healthcare has a customer experience problem, and it’s impacting both care quality and the bottom line. According to Prophet, 81% of consumers are unsatisfied with their healthcare experience.
To fix these problems, Amazon Web Services is bringing digital tools to healthcare. Health systems and health plans can now build cloud-based infrastructures to manage the entire omnichannel relationship with patients and other healthcare consumers.
Read on to explore how AWS is bringing the full-cycle consumer experience to healthcare.