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Whether it’s employees or customers searching for answers, the reason they often struggle or fail is the same: organizations are doing a poor job of making their information findable.
Between high volumes of data and a lack of integrated, standardized content management, it can be challenging to implement systems that deliver the convenience and personalization that employees and customers both need.
Explore this e-book to access knowledge management best practices for great findability & discover how the right semantic AI technology and component management solutions can help your teams succeed.