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Today when managing MACDs (moves, adds, changes, deletes) in UCC platforms, 76% of users find an error 1/3 of the time or more, according to a survey of 100 UCC decision-makers.
Despite external threats like fraud, decision-makers agree that to pace with growing user flux, automating MACDs is crucial.
Access this infographic to discover the results to the following questions:
- Which of the following do you consider when evaluating your UCC teams and processes?
- To what extent is the process you use to manage MACDs automated today?
- And 7 more