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Organizations with digital transformation goals are often stymied due to siloed IT tools that cause disparate data and processes, as well as a lack of visibility.
However, there are ways to rethink your IT services that can spark productivity and create a better employee experience.
Access this eBook to explore:
- The top three issues keeping IT service and operations at odds
- The omnichannel IT service experiences created by your peers
- ServiceNow workflows that can help streamline IT service operations
- And more.