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Building a chatbot can help you reach your business goals—whether it’s higher
deflection rates, greater employee productivity, or faster time to resolution.
You can ensure your Virtual Agent implementation achieves the desired outcomes and garners high levels of user adoption, with seven habits for chatbot success.
Here’s three:
- Identify your desired outcomes
- Personalize the greeting experience
- Create short, actionable interactions
Download this white paper to learn more.