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When customers experience an issue with their product or service, they expect a timely solution. This is easier said than done, as 25% of field service calls require at least one follow-up visit to complete, leaving customers (and technicians) frustrated and dissatisfied.

Read on to see how ServiceNow Field Service Management integrates with Customer Service Management to help you streamline your service operations and improve experiences for your customers and employees.

Vendor:
ServiceNow
Posted:
Feb 16, 2022
Published:
Feb 17, 2022
Format:
HTML
Type:
White Paper

This resource is no longer available.