ITIL 4 in 10 minutes
You want an introduction to ITIL 4 or, perhaps, more information. But you don’t have the time to read the 122-page ITIL Foundation: ITIL 4 Edition book.
No problem. In this quick start guide to the latest ITSM framework, learn what ITIL is all about, including:
- How ITIL works
- The difference between ITIL v3 and ITIL 4
- 5 elements of the ITIL service value system
- 6 activities with the ITIL service value chain
Download now to get started.