ITIL 4 in 10 minutes

Cover Image

You want an introduction to ITIL 4 or, perhaps, more information. But you don’t have the time to read the 122-page ITIL Foundation: ITIL 4 Edition book.

No problem. In this quick start guide to the latest ITSM framework, learn what ITIL is all about, including:

  • How ITIL works
  • The difference between ITIL v3 and ITIL 4
  • 5 elements of the ITIL service value system
  • 6 activities with the ITIL service value chain

And more.

Download now to get started.

Vendor:
ServiceNow
Posted:
Jan 12, 2022
Published:
Jan 13, 2022
Format:
HTML
Type:
eBook
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