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A global financial institution sought to expand the global capabilities of its interactive voice response (IVR) technology to improve efficiency and lower overhead costs, while supporting customers anywhere in the world.

Download this case study to discover how the smart IVR solution from Intrado helped this organization drive a 13% increase in customer satisfaction and support major growth in international IVR volumes.

Vendor:

Intrado

Posted:

Dec 17, 2021

Published:

Dec 18, 2021

Format:

HTML

Type:

Case Study