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During the payment authorization process, a card number passes through many touchpoints – agent desktops, agents, call recordings, IVR systems, data networks, telephony and screen recordings. This increases the risk of fraud because this data can be intercepted.

Download this data sheet to discover how CallGuard powered by Eckoh can help you ensure your contact center remains secure and learn how their flexible solution minimizes the exposure of customer payment information.

Vendor:

Intrado

Posted:

Dec 14, 2021

Published:

Dec 15, 2021

Format:

HTML

Type:

Data Sheet