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According to Gartner, between 20% to 50% of all help desk calls are for password resets, and Forrester Research estimates the labor cost for a single password reset at $70.

Without knowledgeable peers nearby to ask, “How do I get this done?” many employees have turned to the IT help desk when working remotely, which puts a huge strain on corporate processes.

This e-book outlines:

  • Why you should establish a digital workplace
  • How to create a foundational digital workplace
  • 6 reasons why modern SaaS deployment makes sense
  • What to look for in a digital workplace solution
  • And more

Download now to learn how a digital workplace platform aims to improve workforce agility, employee productivity and experiences.

Vendor:
BMC Software
Posted:
Dec 9, 2021
Published:
Dec 10, 2021
Format:
HTML
Type:
eBook

This resource is no longer available.

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