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Leslie Joseph, Principal Analyst at Forrester, recently shared insights and trends in a webinar about on how automation is becoming a strategic endeavor in business.
In preparation, Leslie hosted a Q&A to outline the main points and explain how automation is the key to a company’s future fitness.
Download now to learn:
- What are the key barriers towards organizations adopting a transformational mindset towards automation?
- How can automation enrich the customer journey?
- What are the key intelligent automation technologies that will come into focus in 2022?
- And more.