40 pg. e-book: Improve your CX strategy with conversational AI

Cover Image

Customers are much more likely to engage with brands that meet their conversational needs—in fact, one survey found that over 75% of US consumers said receiving a text message was the fastest way to reach them for important updates and purchases.

But what does a quality conversational solution look like?

According to LivePerson, there are several common features of these tools:

  • These tools are automated
  • Result in improved productivity of your agents
  • Create omnichannel experiences
  • And more

Download this e-book today to learn everything you need to know about conversational customer engagement solutions, from the essential technical building blocks to the ultimate value of these solutions in production.

Vendor:
LivePerson
Posted:
Dec 6, 2021
Published:
Dec 7, 2021
Format:
HTML
Type:
eBook
Already a Bitpipe member? Log in here

Download this eBook!