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Staying agile, innovative, and competitive in today's world is essential for organizations to grow in both size and revenue. But proving IT's strategic importance in this process isn't always easy.

XLAs (Experience Level Agreements) can be a critical tool for illustrating IT's worth to the overall business – providing greater insight into the overall organization, helping align IT with business goals, and leading to faster time to value.

Download this eBook to learn more about XLAs, covering:

• The values and benefits of successful XLAs
• Key differences between SLAs and XLAs
• How to get started creating an XLA
• And more.

Vendor:

Lakeside Software

Posted:

Dec 3, 2021

Published:

Dec 3, 2021

Format:

HTML

Type:

eBook