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The Federal government has been chiseling away at business process automation for decades, but many processes remain highly manual and even paper-based. But, the work doesn’t end once agencies automate their processes.
They must then turn their attention to automating the IT infrastructure that supports and sustains their digital processes. Automation has many layers and complexities, but it yields tremendous returns when executed strategically.
Read this e-book to understand the proper way government agencies must go about adopting automation.