This resource is no longer available
A work-from-home contact center model offers many benefits, including:
- improved work/life balance
- higher employee engagement
- increased customer satisfaction
- reduced attrition rates
- and lower infrastructure costs
But equipping remote agents with the right tools to succeed from home can seem daunting and potentially costly. Explore 6 best practices that can help ensure your employees are sufficiently prepared, supported, and managed to excel in remote environment, in this whitepaper.
- Vendor:
- Avaya
- Posted:
- Nov 9, 2021
- Published:
- Nov 9, 2021
- Format:
- Type:
- White Paper
