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Leverage AWS AI services to enhance customer experiences

Cover

It’s time to leave behind the challenges of legacy contact centers—long wait times, misdirected calls, and resolution delays. Instead, deploy the power of machine learning and give customers the solutions they need. Read the eBook Improving Service and Reducing Costs in Contact Centers to learn how you can leverage AWS AI services to:

  • Reduce costs with self-service technologies
  • Increase agent productivity by reducing call volume
  • Identify business improvement opportunities by capturing better interaction data
  • Establish proficient call centers and create great customer experiences

Read the eBook here.

Vendor:
AWS
Posted:
Dec 20, 2021
Published:
Nov 1, 2021
Format:
HTML
Type:
eBook

This resource is no longer available.