Your guide to choosing contact center software

Guide to choosing contact center software

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CX leaders have myriad options for contact center technology. Whether an organization wants to build or reassess its contact center requirements, technology considerations should include the core platform, workforce optimization software, AI-enabled applications, analytics, voice of the customer survey applications and more.

Download this expert guide for tips on defining your specific contact center requirements, and to review the top 10 contact center platforms on the market now.

Vendor:
RingCentral
Posted:
Nov 1, 2021
Published:
Oct 29, 2021
Format:
PDF
Type:
eGuide
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