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Although workplace operations are becoming increasingly digitized, investments in technology can result in poor ROIs when employees aren’t receptive to the tools. Low adoption rates can occur when employees aren’t properly trained, or when hyper-connected remote workers experience burnout due to perpetual workdays.
To avoid costly mistakes when investing in new technology, business leaders should:
- Address employee mindset and organizational culture first
- Incorporate input from potential users
- Prioritize agile decision making, rapid prototyping & flat structures
Explore this Harvard Business Review report to learn how the future of your organization can drive your technology investments.