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Customers expect a seamless experience across all digital channels, and designing a great experience for each platform is a huge undertaking. In the process, you’re bound to run into unexpected technical issues—aka bugs. 

Implementing effective bug tracking and resolution systems is imperative to business revenue, since 88% of users report that they would abandon an app if they encountered bugs or glitches. And capturing real-time user feedback is a great place to start.

Explore this eGuide to learn how incorporating the user’s voice in your bug tracking system can create the best of both worlds: where users feel heard and you can tackle technical issues fast, ultimately improving business revenue.

Vendor:

Momentive Netherlands

Posted:

Dec 9, 2021

Published:

Oct 22, 2021

Format:

HTML

Type:

eGuide